That was an Iranian customer, it was the first time for them to come to China. They came with a cabinet order, having inspected no less than 10 capacitor manufactories, although in their opinion, our equipment and production technology were the best of so many factories, our price was not the cheapest. They have not made decision about which to purchase, they planned to discuss after returning to Iran. At the end of visiting China, they went to Shanghai by train from Wenling, their flight was on the second night. Because of so many days’ hard work in China, they fell asleep in motor car, and accidentally forgot their bag in motor car, inside the package are all of their cash, credit cards and passports, they were very urgent and didn’t know what to do, so they made a call to me. Hearing this, I was also very worried about them because they cannot communicate in Chinese. I immediately decided to drive to Shanghai to meet with them, that night I helped them contact the police and arrange accommodation. Under the continuous efforts, the package was found but cannot be gained until the next day. At noon the next day we successfully got the lost package, thus customers returned to Iran smoothly. They were so moved, after back soon, we received the order from him and now we are good friends. This matter tells us the importance of a corporate personality.